Effective Date: September 20th, 2024
At Tours and Arts Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address when you make bookings, inquiries, or sign up for our services.
- Payment Information: Credit card or other payment details necessary to process your transactions.
- Usage Data: Information about how you use our website, such as your IP address, browser type, and pages viewed.
- Cookies: We use cookies to enhance your browsing experience and analyze site traffic.
2. How We Use Your Information
We use your information to:
- Process bookings and provide you with requested services.
- Respond to inquiries and provide customer support.
- Personalize your experience on our website and improve our services.
- Send you marketing communications, updates, and promotional offers (with your consent).
- Comply with legal obligations.
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers, such as payment processors, for business purposes. These providers are bound by strict confidentiality agreements and are only allowed to use your data to perform specific tasks on our behalf.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. Our website uses encryption and secure servers to safeguard your payment information.
5. Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your data.
- Opt-out of marketing communications at any time by following the unsubscribe link in our emails.
6. Cookies
Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our site.
7. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@toursandartssolutionsgh.com
- Phone: +233 24 332 2558
